Pracuj.pl
Transaction Processing Client Service Liason
ІншеТрудовий договір
КомпаніяEuroclear
Місце роботиKraków, Польща
ДоговірТрудовий договір
Обов’язки
- Respond independently to client inquiries within your area of expertise. Act as a central contact point for key clients and maintain basic knowledge of their business. Participate in client visits and contribute to presentations. Escalate client requests and propose alternatives when needed. Coach newcomers on phone and written communication, including email approvals. Identify and raise service or quality issues
- contribute to problem-solving and process improvements. Assist in reviewing procedures and preparing for client meetings. Support small initiatives related to service quality, efficiency, and analysis.
Вимоги
- Analytical skills to research and extract relevant information. Ability to operate across multiple systems efficiently. Strong client-oriented approach – understanding client needs and providing tailored solutions. Understanding of multiple processes and ability to navigate complex workflows. Fast learner with strong adaptability. English proficiency: C1/C2 level. Experience working in an international environment.
Що пропонує роботодавець
- annual bonus
- private medical care
- sharing the costs of professional training & courses
- life insurance
- remote work opportunities
- parking space for employees
- employee referral program
- charity initiatives
Додаткова інформація
Тип договоруТрудовий договір
Опубліковано12 серпня 2026 р.
Актуальна до11 вересня 2026 р.